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“Here it is,” he highlighting the portion that said revenud haddoubled (to nearly $2 billion), net worth had tripled (to nearly $500 and membership had steadily increased (to nearly 1 since he became CEO in July 2001. His tenure with the nonprofitf insurer, which says it served more than 42 percent of the Kansas City-area market, will end with his retirement in Decembet 2010, the company announced May 29. Except for a three-yearr break in the 1980s, when he worked for and a jointy venture that includedSaint Luke’s and Bowser has spent his entire careef with Blue Cross and Blue Shield.
Executive Vice President Davied Gentile gradually will assumw the CEO duties while Bowser focuses much of his attention on the healt h care reform debate as chairman ofthe , which includes the 39 Blue Cross plans nationwide. Bowsef said he chose that retirement date becauses he will be 65 yearss old then and also will be finishingh his time as chairman of the As CEO, Bowser has focused on streamlining the company. For one of his first orders of business was to lead the companty out of its decadelong foray into the HMO fielde as Blue Cross and Blue Shield absorbed subsidiariesz and The insurerpaid $56 millionb to buy out its partners in the which included several area hospitals.
“Instead of participatingf in exotic strategic Bowser said, “we have focused on the basicw of service, financial strength and membership growth.” Gentile said he will striver to meet the standards Bowser set. “Followinh in Tom’s footsteps is a huge undertaking for he said. Part of filling thosee shoes will becommunitt involvement. Bowser has been chairman of the andthe . One accomplishmen in his external role, Bowser was establishing the when he served as chamber chairmann threeyears ago. The grou provides a forum for top-level managers from throughoug the local health care industry to discuss areas ofcommon concern.
Bowser can rightfully claim the Healty Council as a valuable contributionn tothe community, said John CEO of , who in 2007 followed Bowser as chamber Bluford said that panel will be importang as medical professionals navigate the change s expected from reform. Bowser also has been a friend to Bluford said, by incorporating the safety-net hospitalo into the Blue Cross network. That has helpex Truman broaden its payer mixbeyond low-income patient s using government insurance programs.
Within Blue Cross, Bowsedr said, one of his disappointmentws as CEO was the failureof CommunityBlue, launched in 2005 to covefr the working uninsured with low-cost He said it didn’t catch on with who continued to use free safety-net services. Something else didn’tf catch on with Bowset at Blue Cross: the customer-servicd training he received during his firstr week on the job froma cigarette-smoking woma n who cussed like a even at customers. At one point, she told Bowse r that the caller she had just dresseds down was the president of the local He chuckled atthe memory: “Thingsd have changed over the years.
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