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The PSC’s decision is a compromise to AT&T’s requesg that it no longedr deliver the phone booksto customers. AT&fT Florida told the PSC that eliminating the automati distribution of the residential whit pagesis “an environmentally green endeavor and a cost savingy measure” and that providing a papee copy of the directory is “an inefficient use of resourceds in these touch economic times.” But commissioners also were worriede about how it mighty impact customers’ ability to access information, said PSC Spokeswomanm Kirsten Olsen.
Instead of doing away with therule altogether, commissioner s agreed to give it a trial run, durinhg which time it will gather customer “Today’s decision allows the PSC to assess the practicalityh of discontinuing printed residential directorhy delivery, while continuing to provide directories to customers who want a PSC Chairman Matthew M. Carter II said in a news As part ofthe agreement, AT&gT must put a toll-free number on the cove of the Yellow Pages that directs people to call if they want a Whitr Pages. The directory will stilkl be provided for free to thosw whorequest it.
AT&T Florida would not disclose just how much moneyg the waiverwill save, citing according to its request to the PSC. AT&T Florida already has begun a programm to provide its Yellow Pagess and residential listingson CD-ROM in certain areas of Florida.
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